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Common Questions

Find quick answers to the most frequently asked questions about Minecraft server hosting, billing, and technical support.

How do I connect to my server?

Use your server IP address in the Minecraft multiplayer menu to connect directly to your hosted server.

Can I install custom mods?

As of now, you can use our compatibile modpacks. We will be adding support for custom mods in the future.

What if my server goes down?

Our monitoring system automatically restarts crashed servers, and our support team is available to assist you.

How do I upgrade my plan?

Upgrade anytime from your control panel changes take effect immediately.